A New Online Platform Is Providing Better Access To Mental Health Services In CQ

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RHC Director Megan Gomez with SmartHub Business Manager Elize Hattin and Mayor Magaret Strelow

A new online service has become available to CQ residents, allowing you to talk to a psychologist from the comfort of home or elsewhere via video conferencing. 

Rural Health Connect was created in Rockhampton through SmartHub, a RRC initiative that assists local startup businesses. Following the local launch, the service will expand across rural Australia.

The site takes care of everything from searching, booking, reminders, video conferencing sessions and payments, and it links in with Medicare rebates for people in rural areas.

Director Megan Gomez explained that the site aims to address the urgent need to better access to mental health services throughout rural Australia. 

“Once you get outside of major towns or cities it can be very hard to access a psychologist. Attending an appointment often means a long drive into town and that means time away from work or the kids. This way there is no travel time, no wait time and users can do the session at a time that suits them.”

The platform has been years in development and is completely encrypted and security approved.

Psychologist Mandy Dexter expressed excitement to use the technology to assist those who otherwise may not have had access to mental health support services. 

“There is always going to be a place for in-person services but there are instances where it makes sense to take advantage of technology.”

She acknowledged that travel can be a barrier for many remote people looking for help, and praised the platform for its potential to provide a quick response to crisis or emergency situations. 

Find out more about the available services at ruralhealthconnect.com.au

Ebony Reeves

11 September 2019

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Ebony Reeves




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