New equipment and processes were tested and passed with flying colours, during a busy opening of the new Northam Health Service emergency department on February 6, 2019.
Thanks to dedicated staff and a detailed operational plan, the move was smooth and incident free.
From a patient perspective, the transition from the old emergency department was seamless and feedback about the new emergency department was overwhelmingly positive.
Staff have already received many compliments about the bigger and brighter waiting areas and the more spacious patient care bays within the emergency department, which provide greater privacy during treatment.
The Northam Health Service redevelopment is part of a $1.5 billion modernisation program being delivered by the WA Country Health Service to improve health services across regional Western Australia.