State Government discontinues use of Alert SA app

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12 January 2018

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South Australians are advised that emergency services will no longer be supporting the use of the Alert SA app as a method of providing public notifications about emergency incidents.

the weeknd just gone saw catastrophic fire danger conditions in a number of districts around the state and the Alert SA app, provided by Victorian company Ripe Intelligence, failed to provide updates on bushfire information.

Emergency Services Minister Chris Picton requested this week that the CEO of Ripe Intelligence travel to Adelaide to meet with him, however the Minister and SAFECOM were not provided with adequate assurance by the company that another failure would not happen in the future.

Minister Picton said the State’s traditional emergency information providers including the CFS website, social media, radio alerts, the Bushfire Information hotline and the national Emergency Alert system all functioned well yesterday and South Australians should continue to seek updates from these multiple sources of information in the event of an emergency.

The State Government will now work on a new mobile solution that will be controlled by emergency services and be focused on robustness.

The State’s Emergency Services will continue to provide bushfire notifications to the public through the CFS websites, social media, the Emergency Alert system, the Bushfire Information hotline 1300 361 362 and radio alerts.


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